Email Communication Terms

Effective: August 23, 2026 REQUIRED TRANSACTIONAL EMAIL Email is the sole signup-verification method. Creating an account requires essential messages needed to verify, secure, bill, and administer the account, including verification codes, password recovery, security alerts, billing notices, material account-status messages, and customer-requested support responses. These are service communications, not marketing, and cannot be disabled while the account remains active. OPTIONAL EMAIL Product news, educational content, promotions, and other non-essential email are optional and off by default. Optional messages include a clear unsubscribe method. Opting out of optional email never affects essential account communication. RECIPIENT AND SENDER PRACTICES Account email addresses are provided directly by customers and confirmed through verification. Individual support or business replies are sent only in response to legitimate inbound contact or an existing transaction. We do not use purchased, rented, scraped, or harvested lists. Sender identity, routing information, and subjects are truthful. DELIVERABILITY AND SAFETY Hard-bouncing and complaining addresses are suppressed immediately. We monitor delivery events and sender reputation. Email does not contain full credit reports, Social Security numbers, full account numbers, dispute contents, or sensitive uploaded documents; those remain in the authenticated portal. COMMERCIAL-MESSAGE REQUIREMENTS If optional commercial email is sent, it will be identified and handled as required by applicable law, include a working opt-out method, and include a valid physical postal address. Transactional messages will not be used to conceal advertising. SUPPORT Email support@myfinancialbutler.com with questions, opt-out requests for optional email, or suspected abuse. See the Anti-Spam & Email Sending Policy for additional details.